
Safe & Gentle for Your Baby
Free Shipping All Orders
Thoughtfully Designed for Motherhood
30-Day Easy Returns
Support FAQs
Orders & Support
How can I place an order?
Placing an order is quick and easy! Simply add items to your cart, proceed to checkout, and enter your shipping and payment details. You'll receive an order confirmation email immediately. Need help? Contact us at support@havenheart.com.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are secure and encrypted for your safety.
How long will it take to receive my order?
Standard shipping takes 5-10 business days. Free shipping on All orders ! Express shipping is available at checkout for faster delivery. You'll receive tracking information as soon as your order ships.
Can I track my order?
Yes! You'll receive a tracking number via email once your order ships. Use it to monitor your package in real-time. Questions about your order? Email us at support@havenheart.com—we're here to help!
What if I have questions or need assistance with my order?
We're here to help! Contact us anytime at support@havenheart.com and we'll respond within 24 hours. Whether you have questions before buying or need help with your order, our team is ready to assist you.
What's your return policy?
We offer hassle-free 30-day returns. If you're not completely satisfied, contact us at support@havenheart.com and we'll make it right. Items must be unused and in original packaging. Return shipping is free for defective items.